FlyRyt Privacy Policy

Effective Date: February 6, 2026

FlyRyt ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website or use our services.

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

Name, email address, and contact information

Flight details, airline information, and descriptions of your travel issue
Payment-related information (processed securely through third-party payment providers)
Any other information you voluntarily submit through forms or communications

Information Collected Automatically

Name, email address, and contact information

Flight details, airline information, and descriptions of your travel issue
Payment-related information (processed securely through third-party payment providers)
Any other information you voluntarily submit through forms or communications

2. How We Use Your Information

We use your information to:

Review and determine whether your submission is eligible for our services

Prepare and submit airline and regulatory complaints using the information you provide
Manage follow-up communications and track responses
Communicate with you about your submission, status updates, and service-related notices
Process payments and provide receipts
Improve our website, services, and user experience
Comply with legal obligations and enforce our agreements

3. How We Share Information

We may share your information:

With airlines or the U.S. Department of Transportation, as necessary to prepare and submit complaints

With trusted third-party service providers (e.g., hosting, payment processing, email delivery) who assist us in operating our services
When required by law, regulation, or legal process
To protect the rights, safety, and property of FlyRyt, our users, or others

We do not sell your personal information.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.